Privacy Policy

Afrigrand Hotels & Suites Ltd: Last updated: 2026

1. Introduction

Afrigrand Hotels & Suites Ltd (“we,” “us,” “our”) operates this website and manages hotel properties across Nigeria, whether owned directly or managed on behalf of third-party owners. This Privacy Policy explains how we collect, use, and protect the personal information of visitors and guests who interact with our website, including when you submit a booking inquiry or contact form.

This policy is intended to comply with the Nigeria Data Protection Regulation (NDPR) and applicable data protection standards.

By using this website, you agree to the terms of this Privacy Policy.

2. Information We Collect

When you submit a booking request, contact form, or otherwise interact with our website, we may collect:

Full name
Phone number
Email address (where provided)
Check-in and check-out dates
Number of guests
Room or accommodation preference
Any additional notes or messages you provide

We do not collect payment card details through this website. All payments are handled directly at the hotel property.

We may also automatically collect limited technical information, such as your IP address, browser type, and device information, for security and website performance purposes.

3. How We Use Your Information

We use the information you provide to:

Process and respond to your booking or inquiry request
Contact you by phone call or text message to confirm availability or provide alternative accommodation options
Improve our services and website experience
Maintain records of guest communications for our internal booking and customer service processes
Comply with legal obligations where applicable

Important note on bookings: Submitting a booking request through this website does not constitute a guaranteed reservation. All bookings are subject to confirmation by our team via phone call or text message.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties.

We may share your information with:

Hotel properties we manage, where relevant to fulfilling your booking request
Service providers who assist us in operating our website or communications (e.g., SMS or messaging providers), solely for the purpose of contacting you regarding your inquiry
Legal or regulatory authorities, where required by law

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, including responding to your inquiry and maintaining reasonable business records, unless a longer retention period is required by law.

6. Cookies

Our website may use cookies or similar technologies to improve site functionality and understand visitor behavior. You can control cookie preferences through your browser settings.

7. Your Rights

Depending on applicable law, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information, subject to our legitimate business and legal obligations
Withdraw consent for us to contact you, where consent is the basis for processing

To exercise any of these rights, please contact us using the details in Section 9 below.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Afrigrand Hotels Email: support@afrigrandhotels.com.ng; Phone:

+234 916 471 3135

Address: Plot 519, 4th Avenue, Gwarinpa II Estate, Gwarinpa District, Abuja

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised “Last updated” date.