Terms and Conditions

Afrigrand Hotels & Suites Ltd: Last updated: 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Afrigrand Hotels & Suites Ltd website (the “Website”) and any booking inquiries submitted through it. Afrigrand Hotels & Suites Ltd owns and manages hotel properties directly, and also manages properties on behalf of third-party owners, across various locations in Nigeria.

By using this Website, you agree to be bound by these Terms. If you do not agree, please do not use this Website.

2. Nature of Booking Requests

This Website does not provide instant, confirmed bookings. Submitting a booking form through this Website constitutes a request for accommodation, not a guaranteed reservation.

By submitting a booking request, you acknowledge and agree that:

Your request will be reviewed by our team following submission
Confirmation of your booking will be communicated to you separately, by phone call or text message
A room shown on the Website is not guaranteed to be available for your selected dates until confirmed by our team
If your preferred room or hotel is unavailable, our team may contact you to offer an alternative room, hotel, or location within our network
No payment is collected through this Website; all payments are made directly at the hotel property

3. Information You Provide

When submitting a booking request or contact inquiry, you agree to provide accurate and complete information, including your full name and a valid phone number. Inaccurate or incomplete information may delay or prevent our ability to confirm your booking.

Our use of the information you provide is governed by our [Privacy Policy].

4. Accommodation Details

Room categories, images, descriptions, capacity guidance, and amenities listed on this Website are provided for general informational purposes. While we make reasonable efforts to keep this information accurate and up to date, actual room conditions, availability, and pricing are subject to confirmation at the time of booking.

Guest capacity information displayed for each room category (e.g., recommended number of adults or families) is provided as general guidance only and is not enforced as a restriction through the Website. Final arrangements regarding occupancy will be confirmed directly with our team.

5. Multiple Properties and Locations

Afrigrand Hotels & Suites Ltd operates and manages multiple hotel properties, which may be listed under different names but are affiliated with or managed by Afrigrand Hotels. Each property listed on this Website is independently described, and availability at one property does not guarantee availability at another.

6. Cancellations and Changes

Cancellation, rescheduling, and refund terms, where applicable, will be communicated directly by our team at the time your booking is confirmed and are not governed by this Website.

7. Website Use

You agree to use this Website only for lawful purposes. You must not:

Submit false, misleading, or fraudulent information through any form on this Website
Attempt to disrupt, damage, or gain unauthorized access to the Website or its underlying systems
Use the Website in any way that could harm Afrigrand Hotels, its guests, or its managed properties

8. Intellectual Property

All content on this Website, including text, images, logos, and design, is the property of Afrigrand Hotels or its licensors and may not be copied, reproduced, or used without prior written permission.

9. Limitation of Liability

Afrigrand Hotels makes reasonable efforts to ensure the accuracy of information on this Website but does not guarantee that all content is error-free or current at all times. To the extent permitted by law, Afrigrand Hotels shall not be liable for any indirect, incidental, or consequential loss arising from your use of this Website or reliance on information provided through it, including delays or changes in booking confirmation communicated by phone or text message.

10. Third-Party Managed Properties

Where Afrigrand Hotels manages a property on behalf of a third-party owner, bookings and stays at that property remain subject to the specific terms, policies, and conditions of that property, in addition to these Terms.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our services or applicable law. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of the Federal Republic of Nigeria. Any disputes arising from your use of this Website shall be subject to the jurisdiction of the courts of Nigeria.

13. Contact Us

For questions about these Terms, please contact us at:

Afrigrand Hotels Email: support@afrigrandhotels.com.ng Phone: +234 916 471 3135

Address: Plot 519, 4th Avenue, Gwarinpa II Estate, Gwarinpa District, Abuja